Contact

Support

You can reach the site operator by email at support@vidosono.com. We read every message. For the fastest useful answer, include: the tool you used, the error code shown on the page (for example FILE_TOO_LARGE), the type and approximate size of the file, and your browser.

Before you write

Many questions are answered on the tool pages themselves — each tool documents its formats, limits and common errors under “Good to know”.

Please do not send

Please do not send your media files, passwords, cookies or other credentials. We cannot return media attached to emails, and we do not need your files to investigate an error.

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